The importance of Technical Communication

By Anindya Shankar

What is Technical Communication?
Technical Communication is a form of writing that involves conveying technical information to an audience. Information conveyed through Technical Communication can be about products (such as a user guide for a mobile phone), about a company (such as an annual report released to stakeholder) or about concepts (such as training material on Effective Communication).

Technical Communication is important for several reasons. Legal requirements demand that products be released with accompanying documentation. To meet this requirement, Technical Communicators create documents ranging from user guides to API documents and Troubleshooting Manuals.

Technical Communication is a form of writing that involves conveying technical information to an audience. Information conveyed through Technical Communication can be about products (such as a user guide for a mobile phone), about a company (such as an annual report released to stakeholder) or about concepts (such as training material on Effective Communication). Technical Communication has three key branches: Technical Writing, Instructional Design, and Business Communication.

All communication from a business needs to be professional, polished, and accurate. Technical Communicators work for businesses to create documents ranging from brochures and corporate presentations, to proposals, reports, and books. Training is critical to the growth and development of any business. Technical Communicators create training material that can be used in classrooms, on a computer with a CD, or online, through web-based training platforms.

Literally, anyone can take up Technical Communication. To succeed in Technical Communication, you need good knowledge of the English language, an interest in technology, and an understanding of the fundamentals of the profession. TWB offers several training programs that can help you begin your Technical Communication career, both short-term and full-fledged postgraduate course are available, in classroom and online variants.

After completing a TWB course in Technical Communication, you can become a Technical Writer, a Business Communicator, or an Instructional Designer. Each of these fields offers tremendous potential based on your writing abilities, and technology awareness. Technical Communicators are also well compensated. The average salary in India for a Technical Communicator beginner is approximately 4.5 lacs per annum.

 
Anindya Shankar has several years of experience in Corporate Sales and Business Development. A graduate from IIM Bangalore, Anindya Shankar currently heads the Corporate Business Development at TWB. He is passionate about travelling.