Program Description
TWB’s training program on developing a Web-based Training (WBT) is custom-made to equip you with a fundamental understanding in Web-based authoring. This program equips you with a well-designed structure that helps you:

• Understand the process of Instructional Design in creating WBTs

• Get familiar with online program designs
• Work with storyboards
• Create SCORM compatible WBTs
• Understand and learn Web-based authoring tools

On successful completion of this course, you will be able to develop a complete WBT Package.

Key Topics

• Introduction to WBT

• Designing and storyboarding
• Developing and testing using Web-based authoring tool

Audience
Postgraduates, Professional Technical Writers, Instructional Designers, Courseware Authors who would like to acquire/enhance skills in creating a WBT or anyone who needs to learn fundamentals of how to create a WBT.

Benefits
This professionally tailored program gives you the edge to:

• Enhance your Instructional Design skills

• Equip yourself with a strong foundation in online designing and storyboarding
• Have a strong understanding of Web-based authoring tools
• Upgrade your skills and build in-house training potential
• Get trained at your desired expertise level
• TWB will customize programs - you don’t have to go through what a beginner should
• Get a choice of training medium
• Classroom or TWB Online
• learn at your convenient schedule via Computer-based, Web-based and Instructor-led trainings)

• Opt for classroom training at TWB or your own facility
• Utilize a well-designed program structure, real-time facilitation, and accurate evaluation
• Capitalize on TWB’s flexible trainings to optimize the learning quotient

Program Description
TWB’s training program on developing a Computer-based Training (CBT) equips you with a thorough understanding of how to design and develop a standalone CBT through a well-designed program that helps you:

• Understand the process of creating CBTs

• Get familiar with online program designs
• Work with storyboards
• Create SCORM compatible CBTs
• Understand and learning Computer-based authoring tools

On successful completion of this course, you will be able to develop a complete CBT Package.

Key Topics

• Introduction to CBT

• Designing and storyboarding
• Developing and testing using Computer-based authoring

Audience
Postgraduates, Professional Technical Writers, Instructional Designers, Courseware Authors who would like to acquire/enhance skills in creating a CBT or anyone who needs to learn fundamentals of how to create a CBT or an e-learning module.

Benefits
This professionally tailored program gives you the edge to:

• Enhance your Instructional Design skills

• Equip yourself with a strong foundation in online designing and storyboarding
• Have a strong understanding of Computer-based authoring tools
• Upgrade your skills and build in-house training potential
• Get trained at your desired expertise level
• TWB will customize programs - you don’t have to go through what a beginner should
• Get a choice of training medium
• Classroom or TWB Online
• learn at your convenient schedule via Computer-based, Web-based and Instructor-led trainings)

• Opt for classroom training at TWB or your own facility
• Utilize a well-designed program structure, real-time facilitation, and accurate evaluation
• Capitalize on TWB’s flexible trainings to optimize the learning quotient

Program Description
TWB’s training program on developing an Instructor-led Training (ILT) equips you with a well-designed program that helps you:

• Understand the process of creating ILTs

• Get familiar with instructional methodology used in creating ILTs
• Work with ILT authoring tools
• Create ILT deliverables such as training PPTs, workbooks, exercises and activities

On successful completion of this course, you will be able to develop a complete ILT Package.

Key Topics

• Introduction to ILT

• Analyzing and designing
• Developing and testing using ILT authoring

Audience
Postgraduates, Professional Technical Writers, Instructional Designers, Courseware Authors who would like to acquire/enhance skills in creating an ILT or anyone who needs to learn fundamentals of how to create an ILT.

Benefits
This professionally tailored program gives you the edge to:

• Enhance your Instructional Design skills

• Have a strong understanding of ILT authoring tools
• Upgrade your skills and build in-house training potential
• Get trained at your desired expertise level
• TWB will customize programs - you don’t have to go through what a beginner should
• Get a choice of training medium
• Classroom or TWB Online

• learn at your convenient schedule via Computer-based, Web-based and Instructor-led trainings)
• Opt for classroom training at TWB or your own facility
• Utilize a well-designed program structure, real-time facilitation, and accurate evaluation
• Capitalize on TWB’s flexible trainings to optimize the learning quotient

Program Description
TWB’s Instructional Design (ID) Methodology training program is custom-made to benchmark standards, which helps in creating a professional and effective instructional design material.
This training will help you:

• Understand the key concepts of ID methodology

• Understand the benefits of using ID methodology
• Understand and learn the uses and application of ID methodology

On successful completion of this course, you will have an in-depth understanding of the ID methodology.

Key Topics

• Introduction to ID methodology

• Instructional design model – ADDIE
• ADDIE – In detail

Audience
Postgraduates, Professional Technical Writers, Instructional Designers, Courseware Authors who would like to acquire/enhance skills in ID methodology.

Benefits
This professionally tailored program gives you the edge to:

• Enhance your Instructional Design skills

• Equip yourself with a strong foundation in a well defined methodology
• Upgrade your skills and build in-house training potential
• Get trained at your desired expertise level
• TWB will customize programs - you don’t have to go through what a beginner should
• Get a choice of training medium
• Classroom or TWB Online
• learn at your convenient schedule via Computer-based, Web-based and Instructor-led trainings)

• Opt for classroom training at TWB or your own facility
• Utilize a well-designed program structure, real-time facilitation, and accurate evaluation
• Capitalize on TWB’s flexible trainings to optimize the learning quotient

Program Description
TWB’s Work Culture training program provides an overview of professional practices of people from different parts of the world. This program equips you with a well-designed structure that helps you:

• Get an insight of a country’s culture and its people

• Understand the working culture and environment
• Enhance your business etiquettes
• Acquire knowledge about the verbal and non-verbal communication
• Understand the social and professional practices of the people

On successful completion of this course, you will get an in-depth understanding of the working culture of people from different parts of the world.

Key Topics

• Working environment

• Business etiquette – dos and don’ts
• Communication styles
• Verbal and non-verbal

This training is available as individual modules based on country specific work cultures which include:
Australia, China, France, Germany, India, Japan, North and South Korea, Russia, Singapore, South Africa, U.A.E, U.K, U.S.A

Audience
Technical Communicators, Business Analysts, Program Leads, Technical Authors, Sales and Marketing Managers and anyone who needs to understand the basic work culture of people around the World.

Benefits
This professionally tailored program gives you the edge to:

• Understand the working environment and culture of the country

• Enhance your business etiquettes
• Upgrade your skills and build in-house training potential
• Get trained at your desired expertise level
• TWB will customize programs - you don’t have to go through what a beginner should
• Get a choice of training medium
• Classroom or TWB Online
• learn at your convenient schedule via Computer-based, Web-based and Instructor-led trainings)

• Opt for classroom training at TWB or your own facility
• Utilize a well-designed program structure, real-time facilitation, and accurate evaluation

Program Description
TWB’s Fundamentals of Finance program is a learning solution designed to build the knowledge and skills required in finance through a well-designed program that helps you:

• Get familiar with the fundamentals of finance

• Acquire knowledge about the fundamental elements of finance
• Understand and learn about financial planning and analysis
• Understand and learn about equity market, bond and stock market
• Understand the importance of Technical Communication in finance

On successful completion of this course, you will have a fundamental knowledge about finance, the roles and functions of banking.

Key Topics

• Introduction to finance

• Financial analysis and planning
• Financial markets
• Role of technical communication in finance

Audience
Administrators, Banking Executives, Stock market Executives and professionals who need to learn and understand the basics of finance in order to expand their domain expertise in finance.

Benefits
This professionally tailored program gives you the edge to:

• Enhance your skills in finance

• Equip yourself with a strong foundation various roles and functions of finance
• Equip yourself with a strong foundation in financial markets
• Upgrade your skills and build in-house training potential
• Get trained at your desired expertise level
• TWB will customize programs - you don’t have to go through what a beginner should
• Get a choice of training medium
• Classroom or TWB Online
• learn at your convenient schedule via Computer-based, Web-based and Instructor-led trainings)

• Opt for classroom training at TWB or your own facility
• Utilize a well-designed program structure, real-time facilitation, and accurate evaluation
• Capitalize on TWB’s flexible trainings to optimize the learning quotient

Program Description
TWB’s Fundamentals of Supplier Relationship Management (SRM) program aims to provide an overview of the subject that equips you with a basic knowledge of various activities involved in SRM through a well-designed program that helps you:

• Get familiar with what is SRM

• Acquire knowledge about the essentials of SRM
• Understand and learn the SRM process

On successful completion of this course, you will have a fundamental knowledge about SRM, the elements and the process of SRM.

Key Topics

• Introduction to SRM

• Functions, elements and applications
• Factors that affect SRM
• General SRM process
• SRM model

• Implementation process of SRM

Audience
Anyone involved in logistics, production, sales and distribution, marketing, services and purchasing and professionals who need to learn and understand the fundamentals of SRM in order to expand their domain expertise in the manufacturing industry.

Benefits
This professionally tailored program gives you the edge to:

• Enhance your skills in SCM

• Equip yourself with a strong foundation in working with the SRM process and models
• Upgrade your skills and build in-house training potential
• Get trained at your desired expertise level
• TWB will customize programs - you don’t have to go through what a beginner should
• Get a choice of training medium
• Classroom or TWB Online
• Learn at your convenient schedule via Computer-based, Web-based and Instructor-led trainings)

• Opt for classroom training at TWB or your own facility
• Utilize a well-designed program structure, real-time facilitation, and accurate evaluation
• Capitalize on TWB’s flexible trainings to optimize the learning quotient

Program Description
TWB’s Fundamentals of Banking program is a tailored solution designed to build the knowledge and skills required in banking through a well-designed program that helps you:

• Get familiar with what is banking

• Acquire knowledge about the fundamental elements of banking
• Understand and learn the terms used in banking, functions and role of banking

On successful completion of this course, you will have a fundamental knowledge about banking, the roles and functions of banking.

Key Topics

• Introduction to banking

• Roles and functions
• Types of banking
• Technical communication in banking

Audience
Administrators, Banking Executives, and professionals who need to learn and understand the basics of banking in order to expand their domain expertise in banking.

Benefits
This professionally tailored program gives you the edge to:

• Enhance your skills in banking

• Equip yourself with a strong foundation various roles and functions of banking
• Upgrade your skills and build in-house training potential
• Get trained at your desired expertise level
• TWB will customize programs - you don’t have to go through what a beginner should
• Get a choice of training medium
• Classroom or TWB Online
• learn at your convenient schedule via Computer-based, Web-based and Instructor-led trainings)

• Opt for classroom training at TWB or your own facility
• Utilize a well-designed program structure, real-time facilitation, and accurate evaluation
• Capitalize on TWB’s flexible trainings to optimize the learning quotient

Program Description
TWB’s Fundamentals of Supply Chain Management (SCM) program aims to provide an overview of the subject that equips you with a basic knowledge of various activities involved in SCM through a well-designed program that helps you:

• Get familiar with what is SCM

• Acquire knowledge about the fundamental elements of SCM
• Understand and learn the SCM process

On successful completion of this course, you will have an in-depth understanding about SCM, the elements and the process of SCM.

Key Topics

• Introduction to SCM

• Functions and elements
• Factors that affect SCM
• General SCM process
• SCM model
• Implementation process of SCM

Audience
Anyone involved in logistics, production, sales and distribution, marketing, services and purchasing and professionals who need to learn and understand the fundamentals of SCM in order to expand their domain expertise in the manufacturing industry.

Benefits
This professionally tailored program gives you the edge to:

• Enhance your skills in SCM

• Equip yourself with a strong foundation in working with the SCM process and models
• Upgrade your skills and build in-house training potential
• Get trained at your desired expertise level
• TWB will customize programs - you don’t have to go through what a beginner should
• Get a choice of training medium
• Classroom or TWB Online
• learn at your convenient schedule via Computer-based, Web-based and Instructor-led trainings)

• Opt for classroom training at TWB or your own facility
• Utilize a well-designed program structure, real-time facilitation, and accurate evaluation
• Capitalize on TWB’s flexible trainings to optimize the learning quotient

Program Description
TWB’s Fundamentals of Enterprise Resource Planning (ERP) – CRM program is designed to provide you a strong foundation in CRM through a well-designed program that helps you:

• Get familiar with what is ERP and the different modules of ERP

• Acquire knowledge about the fundamentals of CRM
• Learn about the different types of CRM solutions
• Understand and learn the fundamental of CRM terminology

On successful completion of this course, you will have an in-depth understanding about CRM, the types of CRM solutions and the use of ERP in CRM.

Key Topics

• Introduction to ERP

• Applications
• Implementation
• CRM – concepts
• Application

Audience
Customer Care Executives, Support Function Executives, and professionals who need to learn and understand the fundamentals of ERP and CRM in order to expand their domain expertise in CRM.

Benefits
This professionally tailored program provides you the edge to:

• Enhance your skills in ERP and CRM fundamentals

• Equip yourself with a strong foundation in the Customer Relationship Management
• Enhance your skills in applying the concept of ERP in CRM
• Upgrade your skills and build in-house training potential
• Get trained at your desired expertise level
• TWB will customize programs - you don’t have to go through what a beginner should
• Get a choice of training medium
• Classroom or TWB Online
• learn at your convenient schedule via Computer-based, Web-based and Instructor-led trainings)

• Opt for classroom training at TWB or your own facility
• Utilize a well-designed program structure, real-time facilitation, and accurate evaluation
• Capitalize on TWB’s flexible trainings to optimize the learning quotient